Head of Professional Services
Marc is Head of Professional Services & Strategy, overseeing the implementation of software and various supporting activities to both existing and new customers. He is also responsible for the delivery of internal strategic initiatives, and the ongoing development of the company strategy.
Prior to joining Epro, Marc spent 11-years at Lloyd’s Register where his most recent role was Senior Project Manager within the Change Delivery function.
For more information, please read the meet the team interview with Marc
Dan started his career in Environmental Science, and took with him a love of data and insight into team dynamics that have taken him to the Kerry Group for over a decade and Renishaw as Analyst Programmer. As our Support Manager, Dan joined to manage and empower the Support team, responsible for the smooth everyday running of our Support offering. From prioritising actions to allocating resources, everything for Dan starts with the question, “How can we meet our customer’s needs?”
For more information, please read the meet the team interview with Dan
Business Operations and Quality Manager
Sharon has worked at Epro as our Office Manager since 2019 and in November 2023 was promoted to our Business Operations and Quality Manager. Sharons role involves her being the ‘glue’ of the company and has a variety of responsibilities extending across various facets of the company. She handles all of our HR and finance tasks, and in her new role she is responsible for overseeing ISO 9001 audits to ensure ongoing compliance for our recently achieved accreditation.
For more information, please read the meet the team interview with Sharon
John is a Project Manager within our Professional Services team. In this role, John is responsible for ensuring that our client projects are managed in line with both Client and Epro requirements.
John joined Epro early in 2023 and brings a wealth of knowledge to the team, having worked within healthcare and the NHS over the past 30 years. This includes positions across various NHS Trusts, delivering Digital Transformation projects.
For more information, please read the meet the team interview with John
Chris joined Epro in 2022, starting his journey in Technical Project Management and moving into the Product Team as Product Owner in 2023. He has 10+ years in Project Management working with the NHS as well as experience in Information Governance and maintains a keen eye for detail.
Chris is keen to ensure client requirements are realised in the Epro application, putting the ‘customer first’ where product decisions are made.
Chris is responsible for overseeing the day-to-day operations, and managing a talented team of design and product specialists here at Epro. Chris also works closely with our executive product owner, planning the strategic course for our platforms evolution.
For more information, please read the meet the team interview with Chris
Stephen De Gabrielle
Stephen is a Product Manager and joined the Epro team in 2021. Stephen joined after a number of years of working within the NHS in roles including, managing projects, clinical systems and integrations.
Stephen’s role revolves around understanding and addressing our customers’ needs. His responsibilities include documenting Epro’s services, conducting informative demos to showcase our offerings, and actively assisting individuals in learning how to use the Epro products effectively.
Stephen finds great satisfaction in helping our clients apply our technology to its best capability ensuring return on investment and improving clinical efficiencies.
For more information, please read the meet the team interview with Stephen
Project Implementation Consultant
Mat is one of Epro’s Project Implementation Consultants, his role involves him providing training both internally and to our customers. Mat also provides general project management support which involves him working with numerous teams contributing to multiple aspects of Epro’s operations.
Mat is excellent at explaining intricate concepts in a clear and understandable way – effectively, translating technical terminology into customer-friendly language and supporting our users to have a clear and comprehensive understanding of our systems so they can get the best out of them.
For more information, please read the meet the team interview with Mat
Grace joined Epro in February 2023 to lead the ISO accreditation project, which we are proud to say we have now been awarded. This involved interacting closely with every single division of the business and really getting under the skin of Epro’s values, the processes and – fundamentally – what makes Epro, Epro. Grace has now moved onto an Account Executive role under our Business Unit Director, supporting our customers with the Epro Platform.
For more information, please read the meet the team interview with Grace
Business Development Director
Kat is responsible for driving market visibility, growth and net new business in existing and new markets for Epro. Her primary focus is expanding Epro’s client portfolio and bringing in new opportunities. This involves showcasing the Epro platform, engaging with new customers and responding to tenders and frameworks. Kat is also involved heavily in engaging with partners, PR and marketing and the events that Epro attend and exhibit at.
After starting her career in the NHS Kat is passionate about driving clinical efficiencies and doing the right thing for the NHS.
For more information, please read the meet the team interview with Kat
Business Unit Director
Enrico’s role as the Business Unit Director at Epro means he leads the commercial element of the business and also sits on the management team. The majority his role is focused on growing Epro’s revenue within our client base, whilst ensuring our existing customers get the most out of our products and services. Enrico loves nothing more than spending time with our clients understanding the issues and challenges they face, with the aim to help resolve them with innovative solutions.
For more information, please read the meet the team interview with Enrico