Digital Outpatient

Enhance the patient experience with our core offering. Epro securely integrates with existing systems.

Enabling and supporting the patient journey

Delivering Clinical Productivity and facilitating smooth and efficient hospital operation.

Referral on-boarding

  • Capture Referral from primary care
  • Web based repository of forms and templates

  • Integrate patient data from PAS / EPR
  • Eliminate paper based processes

Clinical Workflows

  • Integrated speech engine to
 facilitate rapid creation of clinical correspondence and reduce backlogs
  • Recording of clinical outcomes directly integrated into workflow
  • Mobile app enables secure access to records and enables dictation any time any place

Care Hand-off

  • Efficient discharge summaries and clinical letters
  • Pharmoutcomes integrating the hospital and the community with secure transmission of discharge prescriptions
  • Enhance the patient experience when leaving hospital care

Challenges

  • Backlog / waiting times
  • e-RS not universal
  • Process inefficiency
  • Clinical workload
  • Employee morale
  • Surfacing information
  • Delayed discharge
  • Letters not sent quickly
  • Patients unable to return to work

Benefits

  • Streamlined workflow
  • Eliminate paper
  • Improved staff efficiency
  • Auditable workflow
  • Staff Efficiency
  • Patient safety
  • Fast completion of discharge
  • Reduced risk of errors
  • Patient experience

Our solutions enable clear visibility of the various touchpoints for patients and improve productivity.

Referral Management

Epro’s referral management solution enables referrals to be routed electronically from primary care referrers to secondary care.

It enables triage referrals from multiple sources including paper, email, fax, e-RS. Internal Referrals for inpatients, and Outbound Referrals to other providers, all including task-based management, targets and prioritisation.

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AI Speech & Dictation

This solution features AI powered speech-to-text (cloud based), with zero training customised language model.

AI Speech and Dictation includes voice driven navigation, speech enabling all Epro forms and external products such as EPRs, and standalone clinical systems. It even supports traditional dictation and secretary transcription workflow management & reporting for a seamless and time-efficient solution.

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Clinical Correspondence

This solution includes Correspondence production via dictation, forms, and imports from external systems.

Clinical Correspondence also includes Distribution to external systems via MESH (NHS FHIR accredited ToC profiles), HL7, NHS mail, custom formats to legacy systems. Patient Portal integrations. Text generation assistance (Autotext, Snippets, re-use information from integrated or external Allergies, Drugs, Medical Histories, AI powered speech-to-text), Calendar based visualisation of appointments integrated from PAS / EPR. Workflow management / Reporting of transcription / production targets. Data warehouse integration.

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Drugs and Allergies

Drug history management and recording, backed by SNOMED coded dm+d drugs and allergies.

This solution includes capability to share data add either as modules integrated with external systems (e.g. for an enterprise wide shared allergies record) with a variety of integration techniques.

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Outcomes

This solution features AI-powered speech-to-text.

This includes Outcomes, Activity / 18 week wait / Procedure Coding, Patient Documentation Distribution via MESH (NHS FHIR accredited ToC profiles).

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